IVR Service Provider
We are IVR Service Providers in Delhi offering cloud-based IVR Service all things considered affordable rates for many years. What's more, as a pioneer in providing Online IVR Services in bangalore India we guarantee all calls are 100% recorded in our web-based call log board continuously.
We oversee millions of incoming Calls each Month on our dynamic IVR Numbers. What's more, to maintain ourselves as the best IVR Service Provider Company in India our great centre is to guarantee the best sound quality and instant call network. Subsequently, we have a repetitive organization of all significant Indian Telecom Operators along these lines we guarantee the best telco network across all urban areas in India. We can provide you IVR Number of any State within INDIA or some other country in the World at most affordable rates!
We additionally provide Vanity Numbers so now you can have Easy to Remember IVR Number of your decision at the lowest rate.
What Kind Of IVR Services Do We Provide? Virtual Numbers
Get Virtual Number with integrated IVR + Call forwarding to your personal mobile or landline numbers.
Custom IVR Call Flow
We fabricated Custom IVR Call stream according to your business requirement
Call Monitoring and Recording
Capacity permitting to notice information concerning call logs (length, date and time, caller number, recording).
Computerized voice menu guide's caller to address department by linking dial digits with expansion codes.
Begin playing the company's welcome greeting message when a caller calls to IVR number.
You can define a rule for forwarding calls according to date, time or some other conditions or boundaries.
Charming song replacing quietness or telephone tons during the waiting period for call answer from end recipient.
You get the capacity to blacklist caller numbers whenever.
Recorded voice SMS for subscribers whose calls you missed will be saved to your email.
Features of an IVR Call masking
Conceal your personal number behind the virtual number to maintain protection between you and your customers.
Record your customers calls to determine on-call debates and train your staff with the assistance of call recordings.
Programmed call routing
Gather input about the callers' requirement and courses are called automatically to the correct department.
Experts & specialist
Associate your callers with a pre-defined chief at whatever point they call on your IVR number.
Invest your capital in an IVR and lessen the human mistake rate by inculcating voice greeting in your business measures.
Track business calls and get a point by point scientific report about the number of calls missed/got.
How IVR Services in Delhi are utilized in Industry:
Any individual who calls on your Office Number (Virtual Number) will initially hear a Company welcome message (Welcome to XYZ Company Limited, We offers the unique items and services) and post welcome message IVR augmentation alternative will come :
- Press 1 for Sales Department
- Press 2 for HR Department
- Press 3 for the Marketing Department
- Press 5 for Accounts Department
- Press 9 for customer care
In view of the augmentation, alternatively chosen by the caller, Incoming calls will be automatically directed to any mobile or landline telephone planned for that expansion and specialists begin speaking with a customer.
What's more, post-call finished, System will automatically send SMS on caller number with your custom sender ID, Example: Pay TM, Tata Sky, ID-Idea, VM-ICICIB)
Why Your Business Needs Nexcuit Web Solution IVR Solution Handle Call Volume
Do you get a huge volume of calls? Our IVR arrangement causes you to deal with the high call volume. You don't have to stress over losing leads. Simply take it easy. Allow the IVR to deal with your calls.
Make a Personalized Experience
Welcome your callers by their names. Record however many greeting messages as you need and continue to trade them. Give your customers' new and exceptional feel each time they call. Direct them to the pertinent agent, team.
Construct a Professional Brand Image
IVR causes you to improve your expert image and creating various departments will elevate your brand image among your customers.
Improve Customer Service
IVR makes it simple to address your customers' inquiries. Allow them to redirect to the concerned department in the principal endeavour. Give your customers an issue free encounter and construct trust.
Improve Your Team Productivity
The objective of IVR is to diminish specialist dealt with call volume by increasing self-service achievement and by routing more calls to the correct team or department. It will improve your representatives' effectiveness.
You don't need to spend a lot. We offer affordable designs to SMBs. No shrouded cost or additional cash. Simply pick the arrangement which suits best.
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